Swatches are not changing images in Mobile

  • Resolved mgsf10m024

    (@mgsf10m024)


    3 years, 1 month ago

    Hi Guys,

    I am facing an issue that the swatches on Mobile devices are not changing the product images. In console it gives the following attached error.

    To test, following is the url

    https://barbik.s1004.upress.link/product/the-unica-dress-%D7%95%D7%A8%D7%95%D7%93-%D7%9E%D7%A0%D7%95%D7%97%D7%A9

    Uncaught TypeError: Cannot read properties of undefined (reading ‘touches’)
    at $.SmartMenus.docTouchStart (jquery.smartmenus.min.js?ver=1.0.1:3:6996)
    at HTMLDocument.i (jquery.min.js?ver=3.6.0:2:88757)
    at HTMLDocument.dispatch (jquery.min.js?ver=3.6.0:2:43064)
    at HTMLDocument.v.handle (jquery.min.js?ver=3.6.0:2:41048)
    at Object.trigger (jquery.min.js?ver=3.6.0:2:71515)
    at HTMLSelectElement.<anonymous> (jquery.min.js?ver=3.6.0:2:72110)
    at Function.each (jquery.min.js?ver=3.6.0:2:3003)
    at s.fn.init.each (jquery.min.js?ver=3.6.0:2:1481)
    at s.fn.init.trigger (jquery.min.js?ver=3.6.0:2:72086)
    at HTMLLIElement.<anonymous> (frontend.min.js?ver=1.1.19:1:6516)

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support fizanzvai

    (@fizanzvai)

    @mgsf10m024

    Thanks for reaching out to us.
    Changing images is not a feature of our plugin, but a feature of WooCommerce itself.
    Could you disable our swatches plugin and check is it working without our plugin or not?
    You can also do a plugin compatibility check by the following these steps-
    => Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
    => See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

    Thank You

Viewing 1 replies (of 1 total)
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