Switch from Stripe to Woopayments – “No Such Paymentmethod” error
-
Hello, I recently switched from stripe payments to woopay and now I am getting failed orders on my events. When someone tries to purchase the event, the order fails. What is weird is that if they refresh the page immediately and try again, it will work…The error code on the orders is as follows and below this is my status report. How do I fix this?
A payment of $40.00 failed to complete with the following message:
Error: No such PaymentMethod: 'pm_1Px9PZFuiXB5oUVxvRKbg4BF'; OAuth key or Stripe-Account header was used but API request was provided with a platform-owned payment method ID. Please ensure that the provided payment method matches the specified account
.WordPress Environment<br><br>WordPress address (URL): https://wholelifenorthwest.com<br>Site address (URL): https://wholelifenorthwest.com<br>WC Version: 9.2.3<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.8.1<br>Log Directory Writable: ?<br>WP Version: 6.6.2<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.2.18<br>PHP Post Max Size: 516 MB<br>PHP Time Limit: 60<br>PHP Max Input Vars: 1000<br>cURL Version: 8.7.1<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 5.7.23-23<br>Max Upload Size: 512 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.2.3<br>WC Database Prefix: wpc1_<br>Total Database Size: 47.77MB<br>Database Data Size: 35.96MB<br>Database Index Size: 11.81MB<br>wpc1_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wpc1_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpc1_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB<br>wpc1_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpc1_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_actionscheduler_actions: Data: 7.52MB + Index: 5.64MB + Engine InnoDB<br>wpc1_actionscheduler_claims: Data: 0.22MB + Index: 0.14MB + Engine InnoDB<br>wpc1_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_actionscheduler_logs: Data: 2.44MB + Index: 1.89MB + Engine InnoDB<br>wpc1_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wpc1_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_gla_budget_recommendations: Data: 0.19MB + Index: 0.14MB + Engine InnoDB<br>wpc1_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpc1_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpc1_layerslider: Data: 0.11MB + Index: 0.00MB + Engine InnoDB<br>wpc1_layerslider_drafts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpc1_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB<br>wpc1_mailpoet_scheduled_tasks: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wpc1_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpc1_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wpc1_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpc1_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpc1_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_mailpoet_subscribers: Data: 0.02MB + Index: 0.23MB + Engine InnoDB<br>wpc1_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_options: Data: 11.02MB + Index: 0.14MB + Engine InnoDB<br>wpc1_postmeta: Data: 5.42MB + Index: 0.61MB + Engine InnoDB<br>wpc1_posts: Data: 4.20MB + Index: 0.14MB + Engine InnoDB<br>wpc1_quads_clicks_desktop: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_quads_clicks_mobile: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_quads_impressions_desktop: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_quads_impressions_mobile: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_quads_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpc1_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wpc1_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wpc1_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wpc1_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpc1_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpc1_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpc1_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpc1_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_wc_product_meta_lookup: Data: 0.05MB + Index: 0.11MB + Engine InnoDB<br>wpc1_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpc1_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpc1_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB<br>wpc1_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpc1_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts<br><br>attachment: 266<br>avia_framework_post: 35<br>mailpoet_page: 1<br>mep_events: 6<br>mep_events_attendees: 22<br>mep_extra_service: 1<br>nav_menu_item: 34<br>page: 27<br>portfolio: 25<br>post: 5<br>product: 22<br>product_variation: 148<br>revision: 99<br>shop_order: 24<br>tribe_events: 1<br>tribe_venue: 1<br>wp_global_styles: 1 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (4)<br><br>Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 9.0.1<br>Event Manager and Tickets Selling Plugin for WooCommerce - WpEvently - WordPress Plugin: by MagePeople Team – 4.2.3<br>WooPayments: by WooCommerce – 8.2.0<br>WooCommerce: by Automattic – 9.2.3 Inactive Plugins (26)<br><br>Ads.txt Manager: by 10up – 1.4.4<br>AdSense Integration WP QUADS: by WP Quads – 2.0.85<br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3<br>Creative Mail by Newfold Digital: by Newfold Digital – 1.6.9<br>Duplicate Page: by mndpsingh287 – 4.5.4<br>Event Tickets: by The Events Calendar – 5.13.2<br>Google for WooCommerce: by WooCommerce – 2.8.5<br>Hello Dolly: by Matt Mullenweg – 1.7.2<br>Jetpack: by Automattic – 13.8.1<br>MagePeople PDF Support: by MagePeople Team – 2.0<br>Mailchimp for WooCommerce: by Mailchimp – 4.4<br>MailPoet: by MailPoet – 5.1.1<br>OptinMonster: by OptinMonster Popup Builder Team – 2.16.4<br>Printful Integration for WooCommerce: by Printful – 2.2.10<br>Really Simple SSL: by Really Simple Plugins – 8.3.0.1<br>Smash Balloon Instagram Feed: by Smash Balloon – 6.5.0<br>The Bluehost Plugin: by Bluehost – 3.12.2<br>The Events Calendar: by The Events Calendar – 6.6.4<br>WooCommerce Blocks: by Automattic – 11.7.0<br>Woocommerce Event Manager Addon: Form Builder: by MagePeople Team – 4.0.3<br>Woocommerce Event Manager Addon: PDF Tickets: by MagePeople Team – 4.0.3<br>WooCommerce Shipping & Tax: by WooCommerce – 2.8.1<br>WooCommerce Square: by WooCommerce – 4.7.3<br>WooCommerce Stripe Gateway: by WooCommerce – 8.6.1<br>WPForms Lite: by WPForms – 1.9.0.4<br>Yoast SEO: by Team Yoast – 23.4 Must Use Plugins (2)<br><br>Endurance Page Cache: by Mike Hansen – 2.2.1<br>SSO: by Garth Mortensen<br>Mike Hansen – 0.4 Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>subscription (subscription)<br>variable (variable)<br>variable subscription (variable-subscription)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 660 KB WC Pages<br><br>Shop base: #265 - /shop/<br>Cart: #3031 - /cart/ - Contains the [woocommerce_cart] shortcode<br>Checkout: #3032 - /checkout/ - Contains the [woocommerce_checkout] shortcode<br>My account: #3033 - /my-account/<br>Terms and conditions: ? Page not set Theme<br><br>Name: Enfold<br>Version: 6.0<br>Author URL: https://kriesi.at<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates<br><br>Overrides: – WooPayments<br><br>Version: 8.2.0<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 193524158<br>Account ID: acct_1LINZY2H1AnNGL4D<br>Payment Gateway: Enabled<br>Test Mode: Disabled<br>Enabled APMs: card,affirm<br>WooPay: Enabled (no locations enabled)<br>WooPay Incompatible Extensions: No<br>Apple Pay / Google Pay: Enabled (product,cart,checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Enabled<br>Auth and Capture: Enabled<br>Documents: Disabled<br>Logging: Enabled Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br><br>Daily Cron: ? Next scheduled: 2024-09-12 00:53:01 -07:00<br>Options: ?<br>Notes: 183<br>Onboarding: completed Action Scheduler<br><br>Canceled: 6<br>Oldest: 2024-09-06 18:23:22 -0700<br>Newest: 2024-09-09 15:13:35 -0700<br><br>Complete: 83<br>Oldest: 2024-09-05 15:12:11 -0700<br>Newest: 2024-09-11 15:31:23 -0700<br><br>Failed: 21,058<br>Oldest: 2022-08-18 15:29:07 -0700<br>Newest: 2024-09-09 15:27:02 -0700<br><br>Pending: 1<br>Oldest: 2024-09-12 15:31:23 -0700<br>Newest: 2024-09-12 15:31:23 -0700 Status report information<br><br>Generated at: 2024-09-11 17:36:39 -07:00<br>
The page I need help with: [log in to see the link]
- You must be logged in to reply to this topic.