Switched Domain now doesn’t work

  • Resolved brains99

    (@brains99)


    1 year, 7 months ago

    I purchased the pro license for this plugin for the website: tabletogamerz.com. I just now transferred this website to a new domain: opentabletop.games. Now the plugin does not work.

    How can I transfer the pro license to this new domain?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @brains99,

    In order to change the domain, first of all, you need to deactivate the current domain from your ShapedPlugin account. Please go to this page My Account > License Key and click on the Manage Sites button and then deactivate that site. Check this screenshot for a better understanding.

    Then, activate the license key at your new domain.

    As you are a PRO user of the plugin, we would request you open a new thread here to get a faster response.

    Have a great day!

    • This reply was modified 1 year, 7 months ago by Pulak Ahmed.
    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi?@brains99,

    This thread has been inactive for a bit, so I’m going to mark it as?Resolved?now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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