Switched from Clef to Keyy – unable to log in

Hi there @paleopollywog !

Thanks for using Keyy. Are you getting any error messages when trying to login ?

If you want to log in to the same phone you are using Keyy on then please try the following.

https://getkeyy.com/faqs/how-do-i-login-to-my-wordpress-website-using-keyy/

If you are for any reason locked out of Keyy then please try this

https://getkeyy.com/faqs/

Also the ability to use either Keyy or a password is available only in the premium version.

Let me know once thats done and I can help you get Keyy setup

Warm Regards

Thanks @lumberhack,

I’m trying to log in to my desktop and/or laptop using Keyy.
The error messages I receive include:

Call failed: Please contact support
Site not connected: You have not yet connected Keyy to this website

Hi again @paleopollywog

Thanks for clarifying, looks like Keyy is not connected for this specific site. You will want to connect Keyy to your app first before you can use it to login.

You will first want to turn Keyy off as shown here

https://getkeyy.com/faqs/how-can-i-disable-keyy-on-a-website/

Once done you can set it up from scratch as shown here. It should take less than a couple of minutes.

https://getkeyy.com/faqs/how-do-i-use-keyy/

Thank you! Great FAQs, I should have been able to figure that out for myself. Appreciate the help ??