Switching hosts

  • Resolved philbee

    (@philbee)


    10 years, 10 months ago

    I just switched my hosting from a run-of-the-mill shared Plesk thingy to a lovely fast managed wordpress one.
    Everything seems to run just fine, including Jetpack, which obviously is connected and purring along as seen from the frontend; e.g. the very few posts that have been shared on Social media do display a small number on their icon.

    However, in the dashboard backend, I can’t get Jetpack to connect to my Twitter, Facebook and G+ accounts in the Sharing settings. Even if I go through the entire rigmarole, it simply comes back as unconnected in the settings, and on a new posts page as well.

    How would I best proceed to get Jetpack to re-connect?

    TIA for any helpful voodoo tricks.

    https://www.ads-software.com/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    To do so, follow these steps:

    1) Go to the Jetpack page in your dashboard.
    2) Click on “Help” tab in the upper right side of the page and click the link for “Jetpack Debugging Center.”
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.
    6) Respond back here so I can ensure to assign myself the debug ticket.

    Thanks! I’m going to mark this post as resolved so we can finish up via e-mail.

Viewing 1 replies (of 1 total)
  • The topic ‘Switching hosts’ is closed to new replies.

Tags