Symbols Don’t Update Automatically

My client is having a issue with the stock ticker, where the stocks never update on its own – I think at one point they mentioned the prices were 2 months old. Instead they’ve had to login every day and manually refresh the ticker settings to get it to update. Running the latest version (3.0.5.4) and here’s a screenshot of the current settings: https://www.dropbox.com/sh/62txil5dnga0b5v/AACRVGUTL8TpnSAn_hmjfrOBa?dl=0

The page I need help with: [log in to see the link]