sync error

  • Resolved Matt

    (@visibledeals)


    4 years, 1 month ago

    Hello,

    I am receiving the following error in site health

    Jetpack has detected that data is not properly in sync which may be impacting some of your site’s functionality. Click here to start a full sync to align Jetpack with your site data. If you still notice this error after running a full sync, please contact support for additional assistance.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hi there,

    Could you please post your site URL here, so we can do some targeted troubleshooting?

    Thanks!

    Thread Starter Matt

    (@visibledeals)

    Hi

    visibledeals.com

    thanks

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @visibledeals,

    Thanks for sharing your site URL. I can see a sync issue at my end preventing Jetpack to connect properly. I’ve launched another full sync job which could take up to 72 hours to complete.

    Keep an eye on this, and let us know if you still see the sync error.

    If the issue reoccurs, we’ll take it from there.

    Let me know how it goes. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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