Sync Error

  • Resolved Ravi Shankar Singh

    (@ravi-shankar-singh)


    4 years, 10 months ago

    You have reached the maximum number of requests that is permitted to make per hour. The current rate limit window resets on 07/01/2020, 05:02

    Why this error is coming?
    Even i synchronized once only, after conflicting with theme i deactivated and then activated once again but i got this error.

    How can i fix it?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jacktalentlms

    (@jacktalentlms)

    Hi Ravi,

    Sincere apologies for the delay in replying, your question slipped through the cracks!

    The message you are seeing seems to be referring to the API limit for your TalentLMS portal. If you are using a free portal, the limit is 50 calls per hour.
    Paid plans have much higher API limits, but the free is designed for testing and will only allow 50 per hour.

    Kind regards
    Jack

    Hi There

    I only sync’d three products from talent LMS and now i have the message

    You have reached the maximum number of requests that is permitted to make per hour. The current rate limit window resets on { date }

    I dont think its set at 50 from my point of view or am i missing how the logic is working.

    can anyone help . I cant even test the website against Talent nevermind my users using the website for the LMSplugin.

    Thanks

    KArl

    Plugin Support jacktalentlms

    (@jacktalentlms)

    Hello Karl,

    It could be that you have loaded the page more than once, and this has reached the limit.
    Each time you load the page with the courses, you will use the API calls needed.
    If you think this is wrongly calculated, please let me know, and contact us at [email protected]

    Kind regards
    Jack

Viewing 3 replies - 1 through 3 (of 3 total)
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