• Resolved mateojo

    (@mateojo)


    I seem to be having problems with the Printful plugin API syncing to my store. I noticed the flowing errors after I had deleted and replaced a couple of the product images in my store. To clarify I didn’t didn’t delete/replace the product but just the product images.

    On Printful I received the following error:

    “Sync Error: (API user is invalid)”

    and also

    “Received error: API user is invalid”

    I researched this error and only found this page with info:

    https://www.theprintful.com/faq/woocommerce/90-error-when-connecting-woocommerce-to-printful

    On that page it says that my URL may be incorrect but the URL is correct after I added /wc-api/v1/ at the end of my domain.

    Can you please tell me what I can do in order to sync my store again with Printful?

    Thanks,

    Mateo

    • This topic was modified 8 years, 1 month ago by mateojo.
  • The topic ‘Sync Error: Motion Envy (API user is invalid) and Received error: API user is in’ is closed to new replies.