Sync issue

  • Resolved parisg5

    (@parisg5)


    3 years, 11 months ago

    Hi, we installed your plugin and it works better than the Facebook for Woocommerce plugin I must admit. However, we still have some items that haven’t been synced for no apparent reason. Can you assist us in resolving the issue please? I checked the logs and although some logs appear in there, when I click on ‘view status’ a popup window comes up empty.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @parisg5,

    Thank you for your high opinion of our plugin.

    In order to check why some items failed, kindly check the logs under Woocommerce > Status > Logs > wt-feed-upload file.

Viewing 1 replies (of 1 total)
  • The topic ‘Sync issue’ is closed to new replies.