Sync not working showing error please solve issue

Google Listings & Ads not working after plugin update. Please solve this. or give me way to clean all existing database of plugin. And How i can switch back to old version.

Hello @akshaygadekar02

Thanks for your message!

this showing error “We’re having trouble loading this data. Try again later, or track your performance in Google Merchant Center.”
but newly uploaded products are not uploading like previous.

This is likely caused by a conflict with another plugin or theme in your account. If you have a staging site, you can follow the steps here to deactivate all plugins except for WooCommerce and Google Listings & Ads, you can also change your theme to StoreFront.

If the above does not work and you still see the error, please send us a copy of your System Status Report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your response.

Google Listings & Ads not working after plugin update. Please solve this. or give me way to clean all existing database of plugi. And How i can switch back to old version.

Previous versions are available in the GitHub repository from the extension: https://github.com/woocommerce/google-listings-and-ads/releases

Here is SYstem Report. It was working good 2 days ago. but stopped working automatically. i have no added any other plugin. just updated plugins 5 days ago.
I’ve also tried installing fresh wordpress & restored backup. taken before 3-4 days.
I’ve also tried reinstalling “google listing & ads plugin” with old version 1.5.1 also.

### WordPress Environment ###

WordPress address (URL): https://-.com
Site address (URL): https://-.com
WC Version: 5.9.0
REST API Version: ? 5.9.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.8.0
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.0.10
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.31-MariaDB-0ubuntu0.20.04.1
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.9.0
WC Database Prefix: wp_
Total Database Size: 101.36MB
Database Data Size: 63.82MB
Database Index Size: 37.54MB
wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
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wp_term_relationships: Data: 0.41MB + Index: 0.27MB + Engine InnoDB
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wp_trackship_shipping_provider: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
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wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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wp_wcfm_detailed_analysis: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
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wp_wcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.48MB + Index: 0.86MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_shippment_provider: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_woo_wallet_transactions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_wallet_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpam_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_affiliates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_wpam_tracking_tokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_tracking_tokens_purchase_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_wppb: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 6.52MB + Index: 5.91MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 1.52MB + Index: 0.86MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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### Post Type Counts ###

attachment: 11393
custom_css: 1
customize_changeset: 17
elementor_library: 1
itsec-dash-card: 6
itsec-dashboard: 1
mailpoet_page: 1
nav_menu_item: 11
page: 18
post: 5
product: 4731
revision: 20
shop_order: 8
watermark: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (25) ###

All-in-One WP Migration: by ServMask – 7.50
All-in-One WP Migration Unlimited Extension: by ServMask – 2.36
WP Affiliate Manager: by wp.insider
wpaffiliatemgr – 2.8.8

iThemes Security: by iThemes – 8.0.2
Easy Watermark: by BracketSpace – 1.0.11
Google Listings and Ads: by WooCommerce – 1.7.0
Hide Admin Bar From Front End: by Ankit Panchal – 2.8.0
LiteSpeed Cache: by LiteSpeed Technologies – 4.4.4
MailPoet 3 (New): by MailPoet – 3.74.1
One Click Demo Import: by OCDI – 3.0.2
Tawk.to Live Chat: by Tawkto – 0.6.0
TH Variation Swatches: by ThemeHunk – 1.2.1
ThemeHunk Customizer: by ThemeHunk – 2.5.8
WCFM - WooCommerce Frontend Manager: by WC Lovers – 6.6.1
WCFM - WooCommerce Multivendor Marketplace: by WC Lovers – 3.5.0
WCFM - WooCommerce Multivendor Membership: by WC Lovers – 2.10.1
Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.5.0
Razorpay for WooCommerce: by Team Razorpay – 2.8.2
WPC Smart Compare for WooCommerce: by WPClever – 4.2.1
WPC Smart Wishlist for WooCommerce: by WPClever – 2.8.9
TeraWallet: by WCBeginner – 1.3.19
WooCommerce: by Automattic – 5.9.0
Yoast SEO: by Team Yoast – 17.6
WP Hide & Security Enhancer: by Nsp Code – 1.6.4

### Inactive Plugins (5) ###

AMP: by AMP Project Contributors – 2.1.4
Elementor: by Elementor.com – 3.4.3
Increase Maximum Upload File Size: by Imagify – 2.0.4
Jetpack: by Automattic – 10.0
WP Popup Builder: by ThemeHunk – 1.2.5

### Must Use Plugins (1) ###

wp-hide-loader.php: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: INR (?)
Currency Position: left_space
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #7 - /shop/
Cart: #8 - /cart/
Checkout: #9 - /checkout/
My account: #10 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Big Store
Version: 1.6.3 (update to version 1.7.8 is available)
Author URL: https://www.themehunk.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: –

### Action Scheduler ###

Complete: 5,233
Oldest: 2021-10-30 18:38:16 +0000
Newest: 2021-11-30 05:12:35 +0000

Failed: 2,233
Oldest: 2021-09-30 10:41:27 +0000
Newest: 2021-11-25 16:35:14 +0000

Pending: 7
Oldest: 2021-12-01 03:00:00 +0000
Newest: 2021-12-01 05:09:55 +0000

### Status report information ###

Generated at: 2021-11-30 11:31:07 +05:30