Sync Problem

  • Resolved droneit

    (@droneit)


    3 years, 11 months ago

    I get this error in the health status, the resync button doesn’t do anything.

    1 Critical issue
    Jetpack has detected an error syncing your site.Jetpack
    The information synced by Jetpack ensures that Jetpack Search, Related Posts and other features are aligned with your site’s current content.

    Error Jetpack has detected that data is not properly in sync which may be impacting some of your site’s functionality. Click here to start a full sync to align Jetpack with your site data. If you still notice this error after running a full sync, please contact support for additional assistance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @droneit

    We’ve launched a full sync of your site from our end. It’s been running for over an hour at this point. Depending on the size of your site, it can take several hours to complete.

    Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hey @droneit,

    Since it’s been more than a week since we’ve heard from you, I’m going to go ahead and mark this thread as Resolved. If you still need a hand, please feel free to reach back out here and mark the thread as not resolved.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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