Sync stalled – not working

Hey mariatangerina,

Thanks for the post. I’d love to take a look and help trouble shoot this issue with you if you’d like. If so, please reply back with the following information:

– A link to your site with the plugin installed
– Steps taken during setup
– What you are seeing on your end that the sync stalled (did no one get carried over into your mailchimp list? Any error messages and/or screenshots would be excellent as well.)
– What theme is being used?
– What version of PHP are you currently running, and does your environment meet the minimum requirements listed here: https://docs.woocommerce.com/document/server-requirements/

Thanks! I look forward to hearing back and helping out as much as possible.

Pearl

Hey again @mariatangerina,

I wanted to follow up here to see if you still needed us to look into this with you? We’re happy to help, so feel free to reply to this thread with a description of the issues you’re seeing as well as the information that Pearl requested, and we’ll check things out with you.

Best,
Garnet

• This reply was modified 8 years ago by mcsupport.