Sync update message not disappearing

  • Resolved tmendes

    (@thaissamendes)


    2 years, 9 months ago

    Hi,

    After the latest updates (I believe after 1.2.3), the admin notice “Users data sync is running in the background” never gone away. The “wp_1_uwp_updater_cron” also kept running every 5 minutes, and maybe because we have thousands of users, it kept causing a memory “Allowed memory size of XXX bytes exhausted” error.

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hi,

    Can you install WP Control plugin and check if our cron is showing there pending or not?

    Regards,
    Patrik

    Thread Starter tmendes

    (@thaissamendes)

    Not pending. The cron job was running, every 5 minutes, and causing the memory error I mentioned in my previous message.

    Hi,

    That cron job should run only once so can you please delete it from the WP Control? We will try to regenerate the case and fix it from our side but for now to solve on your site just delete the cron job from the WP Control events list.

    Regards,
    Patrik

    Thread Starter tmendes

    (@thaissamendes)

    I did that, but probably because it didn’t finish the first time it ran (due to the memory error I mentioned), it was automatically added again.

    Thread Starter tmendes

    (@thaissamendes)

    No, thank you. I already made a few changes to the plugin’s source code to prevent the cron script from being created, and the admin message from appearing. I’m just letting you know so you can fix this bug, as other people might be experiencing the same problem.

    Hi,

    We will surely look into this by regenerating and fixing it.

    Regards,
    Patrik

    Thread Starter tmendes

    (@thaissamendes)

    The problem persists after the last upgrade. There are 8164 “wp_1_uwp_updater_batch_%” records in the wp_options table. Clicking the “taking a while?” link makes the page run for a few seconds before showing a “Allowed memory size of xxx bytes exhausted” error message.

    Hi,

    Are you using multisite? We will check with the same to regenerate the issue. How many users are registered on your site just need a number?

    Regards,
    Patrik

    Thread Starter tmendes

    (@thaissamendes)

    No, we’re not using multisite. We have more than 41,000 users registered.

Viewing 9 replies - 1 through 9 (of 9 total)
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