sync with booking.com

  • Resolved mwekierowca

    (@mwekierowca)


    4 months, 1 week ago

    Hello,
    First of all, I am reporting a non-functioning link in your plugin when it comes to syncing with booking.com: https://partnersupport.booking.com/hc/en-us/articles/213424709-How-do-I-export-my-calendar- this link does not direct anywhere no page appears.

    The second issue is that the instructions found on the Internet do not quite follow your guidelines.

    Yes it is possible to download a one-time .ics file and basically a link to the calendar from the extranet on booking.com, but this is a one-time situation and it is not possible to later update the calendar in the plugin after manually activating the synchronization and calendar. I.e. I do a sync on booking.com, create a connection, pass the link generated in booking.com to WP Booking Calendar and yes it loads but it is a one time process and to do another sync I have to create a new connection on booking to update new events from booking.com calendar
    This is a very long process and there is no automation here.

    Therefore, I would ask for your support on this topic and update the given instruction as it is incomplete and old when it is done currently.

    How can I create a permanent connection from booking.com calendar to WP Booking Calendar ?

    Likewise, if I export the booked dates from WP Booking Calendar to booking.com, won’t it make me delete the existing bookings on booking.com ?

    Greetings and hoping for an answer.

    • This topic was modified 4 months, 1 week ago by mwekierowca.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author wpdevelop

    (@wpdevelop)

    Hello.
    Thank you for notification about these issues.

    1. Yes it seems that the help article about sync with booking.com was changed to other location. Currently the actual sync description about import and export bookings from booking.com located here: https://partner.booking.com/en-us/help/rates-availability/extranet-calendar/syncing-your-bookingcom-calendar-third-party-calendars
      We will update it in the plugin it as well. One other description with pictures you can find here.
    2. Please note, for permanent (periodical) import bookings from booking.com to the Booking Calendar, you need to configure the CRON script. It is because the import process is working in that case, when a visitor opens your website page with booking import shortcode. You can configure CRON at your server, for periodically accessing this page with booking import shortcodes to start the import process. Or you can insert the import shortcode before booking form shortcode, so firstly the system will start the import process and only then show the booking form, when someone visits your page. In this case system will start import bookings from booking.com to your website (Booking Calendar) with specific time intervals that you will define.
    3. Relative export from the Booking Calendar to the booking.com. Booking Calendar is generated .ics feed with bookings in real time. It’s important to note that different platforms such as Booking have their own synchronization schedules, which our plugin cannot control. Therefore, for information on how often they retrieve bookings from connected calendars, it’s best to check with those platforms directly. For example in description relative to the Booking it state such as:
      We automatically import any synced calendars, but you can manually sync your imported calendars by clicking Import now.
      You can check with support of Booking about the times of how often they make such sync.

    In case if you are having some issue of not ability to import new events, then check this troubleshooting instruction: https://wpbookingcalendar.com/faq/ics-importing-issue/

    Import instruction from other sources into the Booking Calendar https://wpbookingcalendar.com/faq/import-ics-feeds/
    Export instruction from Booking Calendar to the external source https://wpbookingcalendar.com/faq/export-ics-feeds/

    If something working wrong, please let me know.

    Kind Regards.

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