Synchronisation impossible

  • Resolved Pascale

    (@filotablo)


    1 month, 3 weeks ago

    Bonjour,

    Voilà une dizaine de jours que je ne parviens plus à synchroniser l’ensemble de mes produits alors que tout était parfait avant la mise à jour de google for woocommerce.

    On me dit ?a : Pending reviewThis may take up to 3 days. If approved, your products will show on Google once it’s completed.
    Mais les jours passent sans aucun résultat.
    J’ai déconnecté plusieurs fois l’ensemble de mes comptes, puis reconnecté mais rien de change.
    Cela pénalise mon référencement sur google.

    Que se passe-til ?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @filotablo

    The “Pending review” message you’re seeing is a standard part of Google’s process. It means that Google is reviewing your products, and it can indeed take up to three days.

    However, as you’ve mentioned, it’s been over ten days, and there appears to be an issue. In this case, I would suggest contacting Google Marhants support as the review happens from their end, and we have no control over it.

    We appreciate your patience and understanding in this matter.

    Thread Starter Pascale

    (@filotablo)

    oui cela fait beaucoup plus que 3 jours. Eest ce qu’ils répondent rapidement ?

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @filotablo

    It can vary, but they usually respond within a few business days.

    I hope this helps! If you have any other questions, feel free to ask.

    Thread Starter Pascale

    (@filotablo)

    Bonjour,

    Voilà près de 15 jours que j’attends une réponse de google. C’est normal ?

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @filotablo,

    I’m unable to give an exact estimate on the wait period as Google is a different entity from WooCommerce.

    However, in general, the response time can vary depending on the complexity of the issue and their current volume of inquiries. It’s not unusual for it to take up to a few weeks.

    If you’ve not heard anything after this period, it may be worth following up with them.

    I hope this helps.

Viewing 5 replies - 1 through 5 (of 5 total)
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