• Resolved ahmar2

    (@ahmar2)


    Hi,
    I am using WP Shopify v 2.1.4. Our shopify store has over 10,000 products. When we installed the plugin for the first time Shopify sync was working perfectly. But then I received email from Shopify after few weeks with the subject that Your webhook is failing. This webhook has been attempted 20 times. If your webhook continues to fail, it will be removed and your application will not receive any more notifications.

    Then they have removed the web hook.

    So now the automatic syncing doesn’t work at all. Neither stock levels or pricing or new products are being updated in wordpress.

    I have to sync manually everyday and that is really inconvenient.

    Can you please guide me in

    1. Why webhooks failed and why shopify removed them .
    2. How can I get webhooks back ( I have tried removing synced data and then reconnecting the automatic post syncing multiple times but it doesn’t work)

    Thanks a lot
    Ahmar

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