Syncing of ‘Stock status’

  • Resolved blacklakesupplies

    (@blacklakesupplies)


    1 year, 1 month ago

    When I sync a product, all aspects except for the ‘Stock Status’ seems to sync.

    It is correct when I import the product (I have products that are ‘On Back Order’) but this doesn’t update on Syncing.

    Is this not an option with the S2W plugin?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Thank you for reaching out to us.

    The syncing product data is available in the premium version only, you can see this part of our documentation and this product status – On Back Order can be synced normally.

    If you are using the premium version of this plugin, please raise a ticket on this support forum.

    Best regards.

    Thread Starter blacklakesupplies

    (@blacklakesupplies)

    Thank you – I do have the Premium Version and I have just purchased it again for the extra 12 months of support.

    However, I still can’t see the full threads on the other forum you linked, it just says ‘Your support time is expired. Please renew here. Which I have done.

    I also tried creating a ticket but just got ‘You can not create topic at this category forum. Please renew or enter your purchased code.’ Which I cannot find an option to do anywhere on villatheme.com

    Am I doing something wrong?

    We are sorry for the late response.

    After the renewal, you must re-authenticate on our system for the renewal to be updated on our system. Please kindly follow this guide.

Viewing 3 replies - 1 through 3 (of 3 total)
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