• Resolved ajkweb

    (@ajkweb)


    Hello!

    I would like to keep my products on etsy as they are currently good ranked. Instead I like to sync them only by matching SKU in woocommerce and Etsy, is that possible?

    With that said I would prefer if it was possible to not import products from woocommerce to etsy with your plugin, but still make 2 products sync with the orders and inventory.

    Is it something you would consider adding as a function?

    Best regards,

    André

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ExportFeed.com

    (@purpleturtlepro)

    Hi @ajkweb,

    This is Nirmal from ExportFeed. I hope you are doing well.

    Could you please confirm a few things here:

    1. Do you have products with matching SKUs in both WooCommerce and Etsy?
    2. Our plugin synchronizes the orders and inventory by matching SKUs. Therefore, if you have corresponding SKUs, our plugin can seamlessly synchronize them.

    With the provided information, we are better equipped to assist you effectively. Please feel free to reach out to us via our dedicated support email at “[email protected]” for quicker and more convenient support.

    If you have any other queries, please let us know. We will be happy to help you!

    Best Regards,

    Thread Starter ajkweb

    (@ajkweb)

    Hello!

    Yes I do have the same SKU in woocommerce and etsy. But I have not imported product from woocommerce to etsy.

    I tested to do an order of a product with same SKU and it did sync the product, but the stock did not change in woocommerce?

    I also tryed to order an product with not the same SKU and that order did not even get imported to woocommerce, does it only import orders if products have SKU and are sunced?

    Plugin Author ExportFeed.com

    (@purpleturtlepro)

    Hi @ajkweb,

    This is Nirmal again reaching out to you. I hope you are doing well.

    Yes, to sync your Etsy orders and inventory, you must have the matching SKUs between WooCommerce and Etsy.

    Could you please provide us with the Etsy order ID in which you have faced the inventory sync issue.

    Our developers will further investigate the issue and resolve this more effectively.

    Also, we request you to connect with us via our dedicated support email at “[email protected]” for quicker and more convenient support.

    We are awaiting your response.

    Best Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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