• I have a general question about my setup. I have 2 sites, one where all of my user accounts live. The users are generated by a 3rd party software and it sets the email address as the username. When attempting to sync those users it’s failing due to incorrect data. Any way around this? Is there a hook or something I can use to update the user name during the syn?

    Thanks!

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  • Plugin Author Alexandre Froger

    (@frogerme)

    Hello!

    I just tested adding a user with an @ character in the username, and it works as designed. The issue must be elsewhere.

    Since you mentioned 3rd party software; this is somewhat out of the scope for this forum as outlined in the main description, however I would first eliminate this possibility by testing adding/updating an account the default way, and after ascertaining this works, take a note of the data sent by adding traces in the code if needed, then look into the 3rd party process and make sure the user_register action is called when a user is created, as well as other hooks and look into what the data looks like, for comparison.

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