SyntaxError: Unexpected token < in JSON at position 1

  • Resolved gramenauer

    (@gramenauer)


    5 years, 6 months ago

    Hi, all

    I get the “SyntaxError: Unexpected token < in JSON at position 1” whene finishing a purchase in my page.

    To get the error, please follow these steps:

    1. Go to https://brainamic.es/plan-economy-2/
    2. Click on green button “Contratar”, it will take you to product page
    3. Click on Add to Cart
    4. Go to cart and proceed to checkout
    5. Fill in required fields as a new user
    6. Select bank transfer
    7. Click on I agree Terms…
    8. Click on finish payment (Realizar el pedido in Spanish)

    Could anyone can help me? ??

    Thanks in advance and best regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @gramenauer,

    SyntaxError: Unexpected token < in JSON at position 1

    Usually an error like this is caused by a theme or plugin conflict with WooCommerce.

    First, backing up your live site before any testing and updates is highly recommended. If you would prefer not to do testing on your live site, first make a back up of your site, then create a staging site using this plugin WP Staging. This creates a copy of your live site where you can make tests without affecting your live site.

    Temporarily switch your theme to one of our default – Storefront or Twenty Nineteen, then deactivate all plugins except for one – WooCommerce. If it shows correctly, then it’s a theme or plugin conflict. Reactivating each plugin one at a time, then see if the issue pops up again will tell us which plugin is conflicting.

    Thread Starter gramenauer

    (@gramenauer)

    Thanks a lot!

Viewing 2 replies - 1 through 2 (of 2 total)
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