System making double bookings

  • Hello,

    Congrats on really great plugin. One problem.

    I am implementing your plugin for a client who has three different locations and everything seemed fine. On carrying out some test bookings I seem to be able to make a double booking for a time slot.

    Here is the scenario. In one of my clients locations there is only one member of staff who essentially performs two services. I have made connections for the (x1)location + (x2)services + (x1)same worker.

    Now I would have expected that since there is only one worker, if I book Service ‘A’ at 10:00am on 15/11/2015 (for example), then Service ‘B’ should also be ‘blocked off’ at that time as there is no worker to perform the service? This is not happening!

    Currently I am able to book Service ‘A’ at 10:00 on 15/11/2015 and then I can make a new booking for Service ‘B’ ALSO at 10:00 on 15/11/2015 – both with the same worker! What am I doing wrong?

    Any help would be great. Here is the URL:- https://www.roches.ie/online-booking/

    Thanks – Gerard

    https://www.ads-software.com/plugins/easy-appointments/

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  • Hi Gerard,

    there is a option for worker to limit track if there is other services active on that time. That is a second opton from top on settings > customization page. Just mark that and try again to book that other service for the same worker.

    Best regards,
    Nikola

    Hi Gerard,

    my bad, option is first one from settings customization page (Multiple work). Mark that oprion.

    Best regards,
    Nikola

Viewing 2 replies - 1 through 2 (of 2 total)
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