System times out on creating security filter

  • Resolved armandoarrastia

    (@armandoarrastia)


    1 year, 8 months ago

    I am following your instructions in an attempt to get the following countries whitelisted for CleanTalk Security, and whenever I try to create the new filter, the system times out. Please see this video – wherein the page becomes unresponsive at the 4 minute point (or so): https://app.screencast.com/WycfUYq3081j8

    The countries I need whitelisted are:

    Australia, Canada, United Kingdom and United States

    Can you please help me with this?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    Please contact us via our private Ticket System: https://cleantalk.org/my/support/open
    WordPess.org Support Forum is for plugins only, not the service.

    Please, paste the link to this topic, so we can identify you quickly.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)
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