• Hi
    I encountered a problem when installing Image Photo Gallery Final Tiles Grid. When I installed it and activated it the first time my wordpress database user did not have permission to create tables. As a result the two tables used by this plug in were not created. This did not produce any errors, and I even was able to create a new gallery and get to the final step where it provides the code to insert the gallery: “[FinalTilesGallery id=’0′]” without any errors, but then it returns to the gallery front page and shows that there are no galleries. I diagnosed this issue by looking at the pinned issue on table name migration, showing the tables in my wordpress database and finding that wp_FinalTiles_gallery and wp_FinalTiles_gallery_images were not there.

    Solution:
    I resolved this by deactivating the plugin, deleting it, giving the wordpress SQL database user permission to do anything, reinstalling, and re-activating plug in, and then changing the database user’s permissions back to be more restricted. Now I can create a new gallery, it is saved, and I can embed it in a page.

    Requested change:
    It would be great if there were some sort of error message either when installing Final Tiles, or when creating a gallery.

Viewing 1 replies (of 1 total)
  • Hello @carl999992,

    Thank you for reaching out and letting us know about this.
    I have opened a ticket regarding this so our developers can find a way to notify users when this happens.

    Thank you,
    Mihaela

Viewing 1 replies (of 1 total)
  • The topic ‘Table creation permissions required at install, but no failure notice’ is closed to new replies.