Table json file missing

  • Resolved uvarajraj20

    (@uvarajraj20)


    2 years, 6 months ago

    Dear Team,

    while import the backup file to my new site received this following error. kindly advise.

    09-08-2022 @ 07:27:44 - ---[ New import started at 2022-09-08 07:27:44 ] PHP Memory: , WP Memory: 40 B
09-08-2022 @ 07:27:44 - File fetched from the server, Import initiated....
09-08-2022 @ 07:27:44 - Database backup directory already exist.
09-08-2022 @ 07:27:44 - Old database backup directory removed.
09-08-2022 @ 07:27:44 - Using PclZip module for zip file extracton
09-08-2022 @ 07:31:11 - Zip file extracted suceessfully
09-08-2022 @ 07:31:11 - db files not exist
09-08-2022 @ 07:31:11 - Db file initialized successfull
09-08-2022 @ 07:31:11 - Database connection established.
09-08-2022 @ 07:31:12 - Table json file missing.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @uvarajraj20,

    Thanks for reaching out.

    Looks like the DB json file is missing or fails to fetch from the backup zip file. Can you please extract the backup zip manually and check whether the json file exists or not? If not present, we suggest you to perform the backup operation again and check the scenario.

    Reference screenshot:

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @uvarajraj20,

    Greetings from WebToffee!

    This thread has been inactive for a bit. So we will go ahead and set this thread to resolve – please feel free to follow up on the ticket you have with us if you have further questions!

Viewing 2 replies - 1 through 2 (of 2 total)
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