Tabs and search window not visible in post

  • Resolved eredmon

    (@eredmon)


    9 years, 11 months ago

    Seems like that rare plugin where the pro version would completely be worth it if it worked so I thought I’d try it out. Unfortunately I can’t get the lite version to show the tabs or search window after viewing the post. The bottom box (moodboard) looks the same in the video but there’s only a grey rectangle above it. Here is the link to the screenshot.

    I am using WP 4.1.1, Windows 7, primarily chrome
    The same problem is present in IE11 and Firefox 36.0.4
    Genesis framework, Altitude theme

    Troubleshooting:
    1 disabled all plugins except moodboard lite
    2 tried all browsers
    3 rebooted
    4 console errors:
    – Uncaught TypeError: Cannot read property ‘firstChild’ of null
    VM2927:1
    – LastPass: Skipping form because submit is not a function!(anonymous function) @ VM2927:1

    I use lastpass as a password vault but it doesn’t seem likely that the problem exists there.

    Thanks for any help you may be able to provide.

    https://www.ads-software.com/plugins/wow-moodboard-lite/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author mschot

    (@mschot)

    Hi Eredmon,

    I suspect that your theme/framework might conflict with either the jQuery function to create the tab-functionality or declares an object ID which the Moodboard declares as well. Could you send me a copy of the Genesis framework and the Altitude theme so I can pinpoint and replicate the problem on my development server? Please mail it to info (at) wownmedia.com.

    Marc

    Plugin Author mschot

    (@mschot)

    The Genesis Framework moves the loading of jQuery from the header to the footer, this results in errors when calling some scripts from the MoodBoard template file. I have changed the code in the template, please check if this also solves your error.

Viewing 2 replies - 1 through 2 (of 2 total)
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