Tabs dissapear?

  • Resolved Wendy Weel

    (@wendyweel)


    7 years, 2 months ago

    When I create some tabs at a product. When I have save them and I will open this productpage again then the tabs are missing??
    What is going on?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @wendyweel,

    1. If you go to the product on the admin side, are the tabs there?

    2. Custom tabs are working for some products but not others? Do you notice any logical grouping between products whose tabs are working compared to products whose tabs aren’t working?

    Let me know,
    Kevin.

    Thread Starter Wendy Weel

    (@wendyweel)

    You can see the tabs in the WooCommerce product widget (where you can make your product) It is the last tab. The name is ‘Custom Tabs’ When you add there custom tab; ‘Add a Tabb’ or ‘Add a Saved Tab’. Then you saved the product and the product with te custums tabs are vissible at the productpage. When you want’s to go to edit this product and you’ll go to the tab ‘Customs tabs’ and click on it then the tabs that you had saved earlier are dissapear….. strange is’n it???

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    That is very strange. Is this happening for “Custom Tabs” and “Saved Tabs” or do you notice that one type of tab is working while the other isn’t? Also, is it happening for all the products you’re using tabs on?

    I am not sure what’s going on so any additional info is helpful.

    Thanks,
    Kevin.

    Thread Starter Wendy Weel

    (@wendyweel)

    Both tabs are dissapaer, Custums Tabs and Saved Tabs. There are one sort of products and that are books. It doesn’t works at all the products.

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hmm. I am not sure what’s going on here. Can you confirm you’re on the latest version of the following

    • WordPress – 4.8.1
    • WooCommerce – 3.1.2
    • Custom Product Tabs for WooCommerce – 1.5.17

    Also, are you using any WooCommerce-related plugins or tools from your theme? There must be some type of plugin/theme conflict.

    Thread Starter Wendy Weel

    (@wendyweel)

    Yep, plugins etc are from the latest version.
    I go testing some other plugins for conflicts…..
    Thanks!

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hi Wendy,

    Let us know how it goes!

    Thank you,
    -Tracy

Viewing 7 replies - 1 through 7 (of 7 total)
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