Tabs for Reviews

  • Resolved carmen9ccw

    (@carmen9ccw)


    6 months, 3 weeks ago

    Hello there,

    I set up a product tab featuring reviews for the product (Site Reviews plugin) but I just discovered that it went missing recently.

    Was there any changes to the plugin? And I tried to set it up again but it still is not showing.

    Please help.

    Thanks, Carmen

Viewing 1 replies (of 1 total)
  • Plugin Support Barn2 Plugin Support

    (@barn2pluginsupport)

    Hi, @carmen9ccw.

    Thanks for bringing this to our attention.

    I tested the new version on my test site, but I could not replicate the issue you are experiencing.

    See image: https://prnt.sc/cP4IDiAsxTJe

    It’s possible that a plugin or theme conflict has arisen with the recent update. To investigate this, you can initiate troubleshooting using a plugin called Health Check & Troubleshooting. This allows you to conduct tests without affecting the frontend, ensuring regular website users are unaffected.

    To begin, back up your website and temporarily switch to the Storefront theme by Automattic. Then, deactivate all plugins except for WooCommerce, WooCommerce Product Tabs, and the Health Check & Troubleshooting plugin. Proceed to check if this resolves the issue. Reactivate each plugin one by one to pinpoint the cause.

    I hope this information is helpful. Please keep me updated on your progress.

    Best regards,
    Adrian

Viewing 1 replies (of 1 total)
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