• Resolved cpsharp

    (@cpsharp)


    Love the plugin but running into some trouble. We are seeing all of the tabs work perfectly on the frontend of our website. However, some of the information is no longer available to edit on the backend side (even though it still shows up on the frontend).

    In the URL example above, all of the tabs can be edited except for Additional Information tab. I’m not seeing any JS issues in the console on either the front or backend side. This happens on other products in different tabs. Any idea what going on?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @cpsharp,

    The additional information tab is a default WooCommerce tab that appears when a product has certain attributes (like custom custom attributes or shipping information like weight/dimensions).

    These tabs do not come from our plugin and are not editable with our plugin.

    Hope that explains it!

    Cheers,
    Kevin.

    Thread Starter cpsharp

    (@cpsharp)

    Aha! Can’t believe I missed that – thanks for the incredibly quick reply!

Viewing 2 replies - 1 through 2 (of 2 total)
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