Tabs show different content and can’t be edited

Hi @emeshto,

My guess from the screenshot would be that you have some invalid HTML in your tab content (i.e. missing a closing tag or something). Could you provide a link to the page you are having trouble with?

Thanks,
Jon

Hi Jon,

Thanks for the swift response. Here’s the link to the page https://prototype-curlybynature.hto-communications.com/product/retreat/#tab-powered-by-plants

Hi @emeshto,

I see that you are using Elementor. Could you try enabling “Page Builder Compatibility” in the plugin settings? Here’s a short post on that – https://yikesplugins.com/knowledge-base/page-builder-compatibility/

Let me know if that makes a difference,
Jon

Hi Jon,

Toggled it on but didn’t change anything. Deactivated plugins again to see if it would make any difference but didn’t make any change neither.

Hi @emeshto,

Can you check the body of your product description? The description tab is what’s broken, and that isn’t coming from our plugin. If you can resolve that, you’ll probably be able to see the other tabs as well.

Are you using any shortcodes or anything in the product description?

Thanks,
Jon

Hi @jpowersdev,

Thank you for getting back. Not using shortcodes and there are no custom codes for the tab. After doing a couple of things, the tabs seem to work again. Not sure where the initial bug came from though.

Here are the things that I tried just in case:
1. Regenerated Elementor CSS styling
2. Deactivated then reactivated plugins
3. Cleared cache

Thank you for your help!

Hi @emeshto,

You are very welcome! Glad you got it working.

Let us know if you need anything in the future,
Jon