Tag duplicated

  • Resolved David

    (@davidrgz)


    4 years, 6 months ago

    Hello,
    I am not sure but I believe your last update is causing an duplication on the Tags.

    When I activate your plugin I see an error on the Tags and this duplication:

    1.Global site tag (gtag.js) AW-894599352
    2.Global site tag (gtag.js) UA-42439574-1
    3.Google Ads Remarketing Tag 894599352
    4.Google Analytics UA-42439574-1

    When I disable your plugin I see no error on the tags and only see this:

    1.Global site tag (gtag.js) UA-42439574-1
    2.Google Analytics UA-42439574-1

    Could you kindly check?
    Kind regards
    David.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter David

    (@davidrgz)

    Oh, I forgot: The site is: https://tokyoto-luggage.fr

    And also, it happens in https://tokyoto-luggage.co.uk but with a different error.

    When I enable your plugin I see this error: “Invalid call to gtag(), the Global site snippet is not installed” on Google Tag Assistant.

    And When I disable your plugin I see not error on Google Tag Assistant

    Kind rgears,
    David.

    Thread Starter David

    (@davidrgz)

    HEre is what I mean: https://www.awesomescreenshot.com/video/83767?key=77e8e3fa7506f23e2e499331328e31e9

    Plugin Author alekv

    (@alekv)

    The duplicate gtag shouldn’t be a problem, since one is for Google Analytics and the other one for Google Ads.

    The other error

    When I enable your plugin I see this error: “Invalid call to gtag(), the Global site snippet is not installed” on Google Tag Assistant.

    probably happens because the gtag is disabled in the plugin. If you re-enable the gtag the error should vanish: https://take.ms/dxaBy

    Thread Starter David

    (@davidrgz)

    Yes, I tried that and enable/re-enable many times, but the error is still there.

    The funny thing of all this is that if I go to Incognito the tags show no error and transmit the right requests: prodid, ecommpage, ecommtype…

    So not sure if all is working fine or not. A Mistery to me.

    Thanks for your great support and detailed attention though.

    David.

    Plugin Author alekv

    (@alekv)

    That sounds like there is more caching going on.

    Do you want to retry it? I can take some time to look into it now.

    If yes, please send me an email to [email protected]

    Plugin Author alekv

    (@alekv)

    Closing the thread due to inactivity.
    Simply add a new reply to reopen it.

Viewing 6 replies - 1 through 6 (of 6 total)
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