Tag Groups plugin missing

  • Resolved mstholman

    (@mstholman)


    3 years, 10 months ago

    Hello,

    I have the free Tag Groups plugin installed on my WordPress site, which uses WooCommerce for ecommerce. I was using the shortcode [tag_groups_alphabetical_index] to create a directory of the different types of gemstones I use for my jewelry. I noticed today that the directory was gone and only the shortcode remained. When I went into my dashboard, I saw that I no longer had the Tag Groups administration, and it is no longer in my plugins list. However I went to re-install the Tag Groups plugin, and received the error message: “Installation failed: Destination folder already exists.” The plugin just worked yesterday and I have not made any changes on the backend of my site that would have removed it. I also tried reinstalling it from the zip file, and I do not see it in my plugin editor. How can I get it back if I can’t re-install it from the plugins page?

    Thank you,

    Tayla

    • This topic was modified 3 years, 10 months ago by mstholman. Reason: Solved issue using host FTP site to delete plugin and reinstall

    The page I need help with: [log in to see the link]

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  • Hi Tayla,

    This thread is marked as “resolved”. Did you manage to find a solution, or do you still need help?

Viewing 1 replies (of 1 total)
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