• Resolved Culture Ties

    (@thecultureties)


    On my Site Kit, I am not receiving data from Google Analytics for the last 28 days. I do have data showing up for the last 90 days though.

    Part of my issue is that I have been trying to link my GA4 account but it’s not working, and now I think I’ve messed everything up. Should I just delete the tags in my Site Kit settings? Are you able to help me with this? Thank you!

    • This topic was modified 8 months, 1 week ago by Culture Ties.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @thecultureties thanks for getting in touch. Let’s first check your setup to see if Site Kit looks to be configured correctly and is placing the necessary code on your site. To check this, please can you share your?Site Health information. You can?use this form?to share privately if preferred.

    Could I also ask if the Analytics data in Site Kit match the data you see in your Analytics account?

    If the data drop off is recent, it could be due to the introduction of the?Digital Markets Act (DMA)?that requires companies to obtain user consent before they can collect personal data. Site Kit now provides a consent mode option specifically for this which you can find out more on here.

    Let me know if you have any questions on the above.

    Thread Starter Culture Ties

    (@thecultureties)

    Thank you, Adam, I submitted my form. Site Kit seems to be recording data now, but I don’t see any previous days recorded from Analytics. As I mentioned on the form, this all came about because I was trying to view ‘sessions’ on Site Kit, but I think I had messed up tagging doing it.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @thecultureties Thanks for the follow up and for sharing the information. I have checked your site and can see that Site Kit is placing the Analytics code as expected and when testing from the Tag Assistant I can see that the Analytics tag is firing.

    So from a Site Kit perspective everything looks good to me. Is there a discrepancy between the data the see in the Site Kit dashboard and the data you see in your Analytics account?

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 5 replies - 1 through 5 (of 5 total)
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