Tag window doesn’t work

Hi,

Thank you for reaching out to us. I’m sorry for this delayed reply.

I don’t encounter this issue on my site. May I know how it is now?

Best regards.

https://ibb.co/x2b1931

Thanks for the reply but I continued to have problems, I updated the plug in the latest version 1.2.4 Premium
How to do I love this plug in but since I have limited me a lot, I put the image of the image in the link.
By acting in the tag column it does not make me edit, I put the image of the Find & Replace option and does not make me write the tag in any window
Thank you in advance if I managed to solve

Hi,

I checked this feature again on my site and there is not any issue, see this: https://prnt.sc/W2haBPLGh3wA

Please raise a ticket on our support forum, we will help you check.

Best regards.

Thanks for the reply, I saw that the support expired I thought that maybe help would be useful to me.
I currently solved by installing an old version the 1.1.2 I did not expect that with an old version I would solve.
I try a possible reason in the image, I don’t know if your Bulky plug with subsequent versions needs to work well of updated Woocommerce, the current version of WooCommerce installed is 5.1.0 instead of the last 7.7.0, I can’t Currently to update it because the site with the theme Zerif Lite is not created with child theme. We are providing to fix this problem. But I would like to understand if maybe these things could affect.
Thanks for a suggestion.

Hi,

We have done a check with the latest versions of our plugin and WooCommerce and there was no problem.

You can contact us on the Presale forum for further assistance.

Best regards.