Tags not added on second subscription

  • Resolved marosh

    (@marosh)


    4 years, 10 months ago

    Hi,
    I’m adding different TAGs with each subscription based on what kind of integration is it going from and also what delivery service is customer using, this is working well.
    But when an existing user subscribes again, only fields(like address) get updated, the TAGs only stay the same from the first subscription and don’t get updated…
    How can I get the TAGs updated/added to the subscriber when he subscribes second time?

    (I have setting “Update existing subscribers?” set to “Yes”.)

    Thank you so much for an answer!

    • This topic was modified 4 years, 10 months ago by marosh.
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  • Plugin Contributor Lap

    (@lapzor)

    The tag implementation in the MailChimp API makes it hard to update tags, so for now we can only set tags for new subscribers.

    I recommend using Interest groups instead of tags as Interest groups are fully supported in the MailChimp API and our plugin and otherwise work largely the same as tags.

    Hope that helps. If you have any questions, please let me know!??

Viewing 1 replies (of 1 total)
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