Tags stopped the calendar

  • Resolved dylancohen

    (@dylancohen)


    2 years, 11 months ago

    Dear all,
    We found a bug on our Calendar’s page that we used since 2018, and was working fine until today.

    Inside a navigator, like Firefox, our calendar has a category and a tag.
    To be able to see the calendar on the page, now we need to click on TAGS and choose the X to close it.
    This way we can see the calendar.

    In WordPress, Events Settings page, I can see the categories and the Tags.
    There is only one TAG, but there is no way to delete it.

    Do you have a solution to this issue.
    Kind regards
    Dylan

Viewing 1 replies (of 1 total)

  • Hi @dylancohen

    Thanks for reaching out!

    It seems that you are still using our older plugin version. To clarify, on July 7, 2021, we announce the launch of version 3.0.0. of our plugin, where we updated the PHP to 7.2, and created a new event management platform for new plugin installs. Users who had the “old platform” plugin installed before that date stayed in the “old platform”, and the only thing that changed was the PHP version. Users who downloaded and installed the plugin after that date got the plugin with the “new platform”. The new platform is more modern and user friendly, and has much more features than the old platform.

    So, currently, we have two versions of our plugin running at the same time. Slowly and as per user request, we are migrating calendars and events from the old platform to the new platform, to ensure data is migrated correctly. Whoever wants to stay in the old platform can stay, however, we are not planning to support it for long since we are focusing our efforts on the new platform.

    If you still have the issue you reported here, we recommend you to move your events to the “new platform”. We would be more than happy to help you with that. Just contact us through this FORM, and we will guide you through the process.

    Sincerely,
    Ben | Timely Customer Support

Viewing 1 replies (of 1 total)
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