Takes My Site Down

  • Resolved lejager

    (@lejager)


    8 years, 9 months ago

    Hi there,
    I’m also having trouble with the new version of Zip Recipes taking my site down.

    Error message is below. Thank you kindly for your time,
    Matt

    Uncaught exception ‘RuntimeException’ with message ‘Unable to create the cache directory (/srv/bindings/712247f50c5e4458936d43691ef8babd/code/wp-content/plugins/zip-recipes/views/cache/d0).’ in /srv/bindings/712247f50c5e4458936d43691ef8babd/code/wp-content/plugins/zip-recipes/vendor/twig/twig/lib/Twig/Cache/Filesystem.php:60 Stack trace: #0 /srv/bindings/712247f50c5e4458936d43691ef8babd/code/wp-content/plugins/zip-recipes/vendor/twig/twig/lib/Twig/Environment.php(400): Twig_Cache_Filesystem->write(‘/srv/bindings/7…’, ‘<?php\n\n/* foote…’) #1 /srv/bindings/712247f50c5e4458936d43691ef8babd/code/wp-content/plugins/zip-recipes/vendor/twig/twig/lib/Twig/Environment.php(347): Twig_Environment->loadTemplate(‘footer.twig’) #2 /srv/bindings/712247f50c5e4458936d43691ef8babd/code/wp-content/plugins/zip-recipes/_inc/class.ziprecipes.util.php(65): Twig_Environment->render(‘footer.twig’, Array) #3 /srv/bindings/712247f50c5e4458936d43691ef8babd/code/wp-content/plugins/zip-recipes/_inc/class.zipre

    https://www.ads-software.com/plugins/zip-recipes/

Viewing 12 replies - 16 through 27 (of 27 total)

  • Got it. Thanks HappyG.

    lejager,

    I would be very grateful for any additional details you could provide regarding how you resolved this issue. The Zip recipes plug-in brought down my site this morning with the same error – RuntimeException thrown Unable to create the cache directory (/tmp/zip-recipes/cache/7a/bd).

    I tried going to Zip recipes version 4.5.2.8 but it brought my site down again. I had my hosting company, Bluehost, disable the Zip plugin which made WordPress accessible again. But now none of the recipe content is available. I am not a web developer like yourself. I am a food blogger that understands the technology just well enough to create and publish. Any pointers you can offer are very much appreciated! Thank you.

    Hi cook4ever.

    Sorry about the trouble. This is going to get a bit technical:

    The issue is that (for some reason) the temporary directory is not writable by your WordPress (PHP).

    So, to fix it:

    1.) Find a directory that IS writable by WordPress (PHP, really). You probably would want to talk to your hosting company about this.
    2.) In the wp-config.php you need to set WP_TEMP_DIR to that directory. For example:

    define('WP_TEMP_DIR', '/some/folder/that/can/be/written/to');

    I am also having the same problem, I disabled the plugin as well. I had the same problem a while back but I don’t remember the resolution…

    Alright, forget the instructions above.

    Please update to 4.5.2.9. It should now work.

    Sorry about the hassle.

    Matt,

    This fix should work for you as well! Let me know, please ?? (version 4.5.2.9, that is).

    Thank you I did but it’s still not working for me. Now it says:

    Fatal error: Uncaught exception ‘RuntimeException’ with message ‘Unable to create the cache directory (/tmp/zip-recipes/cache/0d).

    Thanks for trying it, lifeit.

    Please email me: [email protected]

    I’d like to try something with you.

    Okay thanks I just emailed you.

    Thanks lifeit,

    Can you try 4.5.2.10, please. This one changes the fix slightly. Let me know if it works so I can stop worrying ??

    -Gezim

    Yayyyyy that worked, thank you!

    Thanks lifeit!

    So, use 4.5.2.10, everyone.

    It fixes things as reported by a few people already.

    Sorry for the trouble, once again.

Viewing 12 replies - 16 through 27 (of 27 total)
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