[target.includedDestination] Shopping Error

Hi @mortimer , we will need the following two information which you need to e-mail us.

1. The feed link and screenshots of the feed configuration you set?

2. Logs:
>>Go to your Dashboard > Product feed > Settings
>>On top, go to the Logs tab. See Image: https://jmp.sh/6NGnhal
>>Choose the latest log and click on View
>>Then click on Copy, save it on a text document and send it to us.

Simply send these data to our support e-mail and will give you an update there. Thanks.

Hi @mortimer , we are yet to hear from you regarding the issue. Did you find the solutions?

Thanks.

Hello, I emailed at the beginning of the month and heard back from Jahir on Feb 3. I provided temporary login details on that day for troubleshooting. Still waiting to hear back for a resolution.

Thanks!

Hi @mortimer ,

Sorry for taking it so long.

We had a technical issue so we couldn’t reach you earlier.

Our developers had a look into the issue.

You need to come to our live chat since the issue is with your Google Merchant Center account.

Where we will run tests and you’ll confirm from your account in real time.

You can come from 10:30 P.M to 7:30 A.M. from Monday to Friday (Eastern Standard Time).

You can also send us an email at [email protected]

Thanks.

• This reply was modified 5 years ago by RexTheme.

Hi, we haven’t heard from you for a while. So I am marking this as resolved.

If you still need help, feel free to reach us on our support email or open another thread. Thanks.