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  • Maria T

    (@mariatogonon)

    Hello there @kenteush29,

    Thanks for reaching out to us and apologies for any inconvenience this has caused.

    I’ve checked this using my test site and it is working properly on my end. Watch this screen recording please: https://share.getcloudapp.com/Qwu20XO8 Hence, the issue is isolated on your end.

    May I ask, have you managed to sort this out? If this is still not the case from your end then could you please clear/delete all browser’s cache and caching plugin’s cache to see if that works now. You can also try to check it using a different browser or incognito mode and check if the issue still persists.

    If that helps then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

    Otherwise, for us to investigate the issue further, this would fall under our premium support, and so please could you open a support ticket at our support portal, here: https://wppopupmaker.com/support/

    We hope for your kind cooperation with this. Thank you!

Viewing 1 replies (of 1 total)
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