Tawk.to Alternative but Ecommerce focused

I love using MyAlice for two reasons. One, it provides a centralized platform for my ecommerce needs. Two, the customer service is great. The reps are super helpful and knowledgeable and they always get back to me in a timely manner. The pricing is also very affordable. I love the way the platform is set up. It is very easy to navigate and I love that I am able to set up my own customer service monitoring tools. I love that I can have my own customized customer service experience.