• We are having an issue with 2 installs of Restropress.

    We have a tax rate of 5% applied to all items.

    In the example below the order total is correct. 11.00 + .55 (5%) tax + Tip 1.10 = $12.65

    BUT – the tax amount shown in the receipts is 5.5%

    Sub: $11.00
    Tax: $0.61 | TIP: $1.10 | Discount:
    Total: $12.65 | Note:

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter barry

    (@swagit)

    More details: it appears that the tax value in the receipt includes the Tip amount — even though this option is deselected in Checkout Options. The tax amount is correct in the total which the client is paying. Just incorrect on the emailed receipts and order confirmations….

    Plugin Contributor Kshirod Patel

    (@kshirod-patel)

    Hello,

    So basically the tax amount is showing incorrect in email and purchase receipt right?

    Thread Starter barry

    (@swagit)

    Correct!

    Plugin Contributor Kshirod Patel

    (@kshirod-patel)

    Hello,

    Ok we are looking into it and we will release an update on this.

    Thread Starter barry

    (@swagit)

    Thanks Kshirod

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Tax amount incorrect in order email’ is closed to new replies.