Tax calculation is only working for variable products

Hi there,

In order to troubleshoot this further, please do the following:

• Share a copy of your status report as found under **WooCommerce > Status**
• Share screenshots of your tax settings as well as your standard rates
• Share a direct link to a product we can test with
• Share a destination billing address that we can test with from our side

Thanks!

@riaanknoetze Here are the details you asked:
Status Report

### WordPress Environment ###

WordPress address (URL): https://www.almacarino.com
Site address (URL): https://www.almacarino.com
WC Version: 4.4.1
REST API Version: ? 1.0.15
WC Blocks Version: ? 3.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.4.0
Log Directory Writable: ?
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.26
PHP Post Max Size: 1 GB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.48.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.4.1
WC Database Prefix: wp_
Total Database Size: 21.68MB
Database Data Size: 20.31MB
Database Index Size: 1.37MB
wp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_bwg_album: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_album_gallery: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_file_paths: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_gallery: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_image: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_image_comment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_image_rate: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_image_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_shortcode: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_theme: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mwb_wcb_wallet_transactions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 3.52MB + Index: 0.13MB + Engine InnoDB
wp_paytm_order_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_postmeta: Data: 7.52MB + Index: 0.47MB + Engine InnoDB
wp_posts: Data: 8.52MB + Index: 0.27MB + Engine InnoDB
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.14MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sbi_instagram_feeds_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sbi_instagram_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_term_taxonomy: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_tinvwl_analytics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_tinvwl_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_tinvwl_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_vtprd_purchase_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtprd_purchase_log_product: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtprd_purchase_log_product_rule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtprd_transient_cart_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

aoc_popup: 1
attachment: 466
bwg_gallery: 1
bwg_share: 1
custom_css: 1
elementor-dici-hf: 4
elementor-sections: 4
elementor_library: 12
event_listing: 1
mc4wp-form: 1
nav_menu_item: 186
page: 57
polylang_mo: 2
popup: 2
popup_theme: 7
post: 7
product: 44
product_variation: 17
pwbf_deal: 1
pwbf_event: 1
revision: 356
shop_coupon: 1
shop_order: 19
spt_testimonial: 4
sp_tfree_shortcodes: 1
ufaq: 4
vtprd-rule: 1
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (40) ###

AJAX Login and Registration modal popup + inline form: by Maxim K – 2.10
Autoptimize: by Frank Goossens (futtta) – 2.7.7
Comments Widget Plus: by Idenovasi – 1.0.8
Contact Form 7: by Takayuki Miyoshi – 5.2.2
Currency Switcher for WooCommerce: by WP Wham – 2.12.3
DiCi Theme Feature Pack: by Themes Zone – 1.0.4
Duplicate Page: by mndpsingh287 – 4.3
Elementor: by Elementor.com – 3.0.6
Facebook for WooCommerce: by Facebook – 2.0.1 – Installed version not tested with active version of WooCommerce 4.4.1
Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6
Google Language Translator: by Translate AI Multilingual Solutions – 6.0.7
Header and Footer Scripts: by Digital Liberation – 2.2.1
Smash Balloon Instagram Feed: by Smash Balloon – 2.4.6
Google Ads for WooCommerce: by Kliken – 1.0.4 – Installed version not tested with active version of WooCommerce 4.4.1
Mailchimp for WooCommerce: by Mailchimp – 2.4.5
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
Max Mega Menu: by megamenu.com – 2.8
One Click Demo Import: by ProteusThemes – 2.6.1
Pay in Store WooCommerce Payment Gateway: by Papaki – 1.2.2 – Installed version not tested with active version of WooCommerce 4.4.1
Paytm WooCommerce Payment Gateway: by Paytm – 2.0 – Installed version not tested with active version of WooCommerce 4.4.1
Popup anything on click: by WP OnlineSupport – 1.7.7
Quick Contact Form: by Fullworks – 7.0.1
Recent Posts Widget With Thumbnails: by Martin Stehle – 6.7.1
Related Posts By Taxonomy: by keesiemijer – 2.7.4
Slider Revolution: by ThemePunch – 6.2.2
Testimonial: by ShapedPlugin – 2.2.3
TI WooCommerce Wishlist: by TemplateInvaders – 1.21.5
Ultimate FAQ - WordPress Q&A Plugin: by Etoile Web Design – 1.9.7 – Installed version not tested with active version of WooCommerce 4.4.1
User Blocker: by Solwin Infotech – 1.5.2
ThemesZone Variation Swatches: by Themes Zone – 1.0.0 – Installed version not tested with active version of WooCommerce 4.4.1
Wallet System for Woocommerce: by MakeWebBetter – 1.0.0 – Installed version not tested with active version of WooCommerce 4.4.1
Wc Recently viewed products: by Subhasish Manna – 1.0.1 – Installed version not tested with active version of WooCommerce 4.4.1
Customer Coupons for WooCommerce: by VillaTheme – 1.1.3 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Gold Price: by Gabriel Reguly – 4.2 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.0
WooCommerce Silver Price: by Gabriel Reguly – 4.2 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce: by Automattic – 4.4.1
WP Event Manager: by WP Event Manager – 3.1.15
WP Super Cache: by Automattic – 1.7.1

### Inactive Plugins (5) ###

Akismet Anti-Spam: by Automattic – 4.1.6
Kirki Customizer Framework: by David Vongries – 3.1.5
Polylang: by WP SYNTEX – 2.8.1
VDZ Call Back Plugin: by VadimZ – 1.13.0
WOOCS - WooCommerce Currency Switcher: by realmag777 – 1.3.2

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: INR (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
wooco (wooco)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1725 - /shop/
Cart: #1726 - /cart/
Checkout: #1727 - /checkout/
My account: #1728 - /my-account/
Terms and conditions: #5305 - /terms-conditions/

### Theme ###

Name: DiCi
Version: 1.0.13
Author URL: https://themes.zone
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Currency Switcher Settings ###

WooCommerce Currency Switcher Plugin: yes
Currency switcher on per product basis: yes
Revert currency to default on checkout: no
Apply currency conversion for fixed amount coupons: yes
Add currency selector for fixed amount coupons: no
Apply currency conversion for free shipping minimum order amount: yes
Apply currency conversion for cart fees: yes
Switcher placement: Array
(
)
Switcher wrapper: %currency_switcher%
Switcher item format: %currency_code%
%currency_symbol%

Link list switcher separator: 
Reposition page after currency switch: no
Rounding: no_round
Number of decimals: 2
Make "pretty price": no
Apply rounding and "pretty price" to shipping rates: no
Apply rounding and "pretty price" to shop's default currency: no
Order currency: no
Format price: no
Currencies: 
Currency (shop's default): [INR] Indian rupee
Total additional currencies: 1
Additional currency #1: yes
alg_currency_switcher_currency_1: AED
Exchange Rates: 
Exchange rates updates: daily
Exchange rates server: ecb
Free Currency Converter API Key: not set
Exchange rates offset: 0
#1 INR/AED (United Arab Emirates dirham): 0.049
alg_currency_switcher_exchange_rate_server_INR_AED: default
alg_currency_switcher_exchange_rate_offset_type_INR_AED: default
percent: 0
Currency Countries (by IP): 
Currency Countries (by IP): 
Enter countries as comma separated text: 
Override country: 
#1 [AED] United Arab Emirates dirham: Array
(
    [0] => 
)
Currency Languages (Locales): 
Currency Languages (Locales): no
Enter locales as comma separated text: no
Always use locale to assign currency: yes
#1 [AED] United Arab Emirates dirham: Array
(
)
Price Formats: no
#0 [INR] Indian rupee: left
Additional currency code position (optional): none
Thousand separator: ,
Decimal separator: .
Number of decimals: 2
Currency Symbol: ?
#1 [AED] United Arab Emirates dirham: right_space
Additional currency code position (optional): none
Thousand separator: ,
Decimal separator: .
Number of decimals: 2
Currency Symbol: ?.?
Flags: 
#0 [INR] Indian rupee: 
#1 [AED] United Arab Emirates dirham: 
Price conversion method: 
Fix mini cart: 
Disable on URI: 
Additional price filters: 
Price filters to remove: 
Session save path: 

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Complete: 48
Oldest: 2020-08-08 06:48:19 +0000
Newest: 2020-09-07 04:51:57 +0000

Failed: 1
Oldest: 2020-07-25 04:09:04 +0000
Newest: 2020-07-25 04:09:04 +0000

Product Link
https://www.almacarino.com/product/premium-quality-3-2/ — simple product
https://www.almacarino.com/product/flower-ring/ —- variable product

Billing Address
Geethu Jaison
Rose Villa,
Thattampadi,
North Edappally
Kerala,
India
Pin:682024

screenshot links :
https://snippyly.com/?q=kRGMa8giMeK6zBWM6uR1&EDIT=cmT1aj33oIQH83goU2wn

https://snippyly.com/?q=nTbFPHk6umZc1C9eO1l3&EDIT=iXZ7fCp42iCyaP2CofkX

• This reply was modified 4 years, 2 months ago by geethujaison.

Hi @geethujaison. Have you been able to resolve this issue? The variable product link doesn’t seem to work anymore and I could not find a variable product to test.

If you are still having this issue, you may want to set up a staging site for testing. You can check with your host if they are able to create one for you or use a plugin such as WP Staging to do so.

You may have already solved the issue. If there is no update on this thread within the next week, we will go ahead and resolve the thread. In that case, please feel free to start a new thread if you have additional questions.