tax code or vat number not shown in the Order

  • Resolved borboletanna

    (@borboletanna)


    4 years, 6 months ago

    I just installa and configured the plug-in by adding tax code / VAT number’s
    field (mandatory field)

    Now, I received a New Order from a customer and the billing address does not show the tax number/VAT number.
    How can I trace this information?

    Before using it, I made test with WooCommerce PDF Invoices Italian Add-on plugin (in add with WooCommerce PDF Invoices & Packing Slips)
    and this information appeared… that’s right.
    But I can’t use it anymore because the customer can’t choose between receipt or invoice. Only an invoice will be issued.

    Ho can I solve it?

    Kind regards

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    Could you please let us know whether you have created the tax code/vat number field using our plugin or not?

    Thank you!

    Thread Starter borboletanna

    (@borboletanna)

    Yes I’ve done with your plugin.
    Also I’d like this field could appear after Company Name field in the Order email and Invoice print.

    Thanks

    Plugin Author ThemeHigh

    (@themehigh)

    You need to override the Address display format to include the new field along with billing fields.

    You can refer to any of the below links for more details:

    https://docs.wpovernight.com/woocommerce-print-address-labels/formatting-the-address/

    https://stackoverflow.com/questions/36837619/woocommerce-order-formatted-billing-address-reorder-and-custom-billing-field

    We hope this will help.

    Thank you!

    Thread Starter borboletanna

    (@borboletanna)

    Thanks for your reply.
    I customize my new fields in the Billing Fields section by adding:

    – Billing_vat
    – Billing pec

    I see them in the Customer Order admin panel but the order is not correct!
    I want to add theme inside the Billing Address information, just after the Billing Last Name.

    Like this example:

    First name: Ann
    Last name: Bianchi
    Vat number: IT39833501
    PEC address: [email protected]
    Address: xxx , Milan
    Postal code: xxx
    Email: [email protected]
    Tel. number:

    One more thing, these information don’t appear in emails sent to customers and neither into Invoice document pdf created by using WooCommerce PDF Invoices & Packing Slips.

    I need something “more friendly” to use with
    Checkout Field Editor (Checkout Manager) for WooCommerce . The first link you passed to me is about anothe plugin….
    I don’t have it…

    What’s else can I could to solve my request?

    Kind regards.

    Plugin Author ThemeHigh

    (@themehigh)

    >> I want to add theme inside the Billing Address information, just after the Billing Last Name.

    Inorder to achieve your requirement, you need to override the address format. In the above link that we have provided, you will get the sample code using which you can achieve your requirement.

    Unfortunately, there is no direct option available in the lite version of our plugin.

    >> One more thing, these information don’t appear in emails sent to customers and neither into Invoice document pdf created by using WooCommerce PDF Invoices & Packing Slips.

    Unfortunately, the lite version of our plugin is not compatible with WooCommerce PDF Invoices & Packing Slips.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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