• Resolved simpleapothecary

    (@simpleapothecary)


    I posted this question in the general WooCommerce forum and was sent here instead. I have the WooCommerce Shipping & Tax plugin and it has worked fine for a long while. This last time I went to pull up my sales tax report however, it only shows up to 4 tax codes depending on the date range chosen. These are tax codes I have not entered as I’ve been using automatic tax calculations.

    I have double-checked some of the individual orders and they list the correct tax code, and the correct amount of sales tax charged.

    When I load the analytics for taxes, it only breaks down my orders in up to 4 tax categories. 1 is my home town, 1 is for the state of New Mexico, 1 for the state of Tennessee, and the city/county for one of my customers. I have tried various combinations of dates, from a single day to months.

    I have disabled all extraneous plugins to see if it fixed the problem, nope. I tried a different theme, nope. Problem continues to be there. I have NEVER had this problem before.

    Help.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.simpleapothecary.com
    Site address (URL): https://www.simpleapothecary.com
    WC Version: 6.3.1
    REST API Version: ? 6.3.1
    WC Blocks Version: ? 7.2.0
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.2.1
    Log Directory Writable: ?
    WP Version: 5.9.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.28
    PHP Post Max Size: 260 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.81.0
    OpenSSL/1.1.1m
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.3.1
    WC Database Prefix: wp_dbdb_
    Total Database Size: 116.10MB
    Database Data Size: 107.84MB
    Database Index Size: 8.26MB
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    ### Post Type Counts ###
    
    attachment: 441
    customize_changeset: 5
    e-landing-page: 3
    elementor_icons: 1
    elementor_library: 24
    elementskit_content: 1
    elementskit_template: 7
    feedback: 37
    jetpack_migration: 2
    jp_img_sitemap: 204
    jp_sitemap: 204
    jp_sitemap_master: 204
    jp_vid_sitemap: 204
    ml-slide: 8
    ml-slider: 3
    nav_menu_item: 47
    oembed_cache: 4
    page: 46
    post: 18
    product: 36
    product_variation: 300
    revision: 142
    schema: 2
    shop_coupon: 48
    shop_order: 138
    shop_order_refund: 13
    subscribe-form: 1
    um_directory: 1
    um_form: 4
    wp_global_styles: 1
    wpforms: 2
    wprm_recipe: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (37) ###
    
    Pctags - Pinterest Conversion Tags: by Pagup – 1.2.3
    Advanced Local Pickup for WooCommerce: by zorem – 1.4.0
    Akismet Anti-Spam: by Automattic – 4.2.2
    Call Now Button: by Jerry Rietveld – 1.0.8
    Customer Reviews for WooCommerce: by CusRev – 4.38
    Disable Responsive Images Complete: by Jeff Starr – 2.3
    Elementor Pro: by Elementor.com – 3.6.4
    Elementor: by Elementor.com – 3.5.6
    ElementsKit Pro: by Wpmet – 2.3.4
    GA Google Analytics: by Jeff Starr – 20220124
    Imagify: by WP Media – 1.10
    Smash Balloon Instagram Feed: by Smash Balloon – 6.0.4
    Jetpack: by Automattic – 10.7
    Mailchimp for WooCommerce: by Mailchimp – 2.6.1
    MetaSlider: by MetaSlider – 3.27.2
    Printful Integration for WooCommerce: by Printful – 2.1.30
    PW WooCommerce Gift Cards: by Pimwick
    LLC – 1.202
    
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Sender.net email marketing: by Sender – 2.0.4
    Unlimited Elements for Elementor: by Unlimited Elements – 1.5.7
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.22.11.0
    
    Where Did You Hear About Us Checkout Field for WooCommerce: by Wooassist – 1.2.0
    WooCommerce Blocks: by Automattic – 7.2.0
    WooCommerce Admin: by WooCommerce – 3.2.1
    WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.1
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.24
    WooCommerce Square: by WooCommerce – 2.9.1
    WooCommerce: by Automattic – 6.3.1
    StoreCustomizer: by Kaira – 2.3.9
    Wordfence Security: by Wordfence – 7.5.8
    Yoast SEO Premium: by Team Yoast – 18.1
    Yoast SEO: by Team Yoast – 18.3
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.5
    WP Recipe Maker: by Bootstrapped Ventures – 8.1.1
    WP Rocket: by WP Media – 3.10.9
    WP YouTube Lyte: by Frank Goossens (futtta) – 1.7.19
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.7.7
    
    ### Inactive Plugins (2) ###
    
    Autoship Cloud powered by QPilot: by Patterns In the Cloud LLC – 2.2.8
    Buy one get one free PRO: by PI Websolution – 1.4.10
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (3) ###
    
    Endurance Page Cache: by Mike Hansen – 2.2
    Endurance PHP Edge: by Mike Hansen – 0.2
    SSO: by Garth Mortensen
    Mike Hansen – 0.3
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #164 - /products/
    Cart: #165 - /cart/
    Checkout: #166 - /checkout/
    My account: #167 - /my-account/
    Terms and conditions: #3377 - /about-us/terms-of-service/
    
    ### Theme ###
    
    Name: Chic Pro
    Version: 2.0.7
    Author URL: https://rarathemes.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Square ###
    
    Environment: Production
    Tokenization Enabled: ?
    Debug Mode: Off
    
    ### Action Scheduler ###
    
    Complete: 4,797
    Oldest: 2022-02-18 13:15:50 -0800
    Newest: 2022-03-21 13:27:14 -0700
    
    Failed: 23
    Oldest: 2019-09-03 15:23:52 -0700
    Newest: 2019-12-03 14:25:55 -0800
    
    Pending: 6
    Oldest: 2022-03-21 14:25:40 -0700
    Newest: 2022-03-28 05:35:53 -0700
    
    ### Status report information ###
    
    Generated at: 2022-03-21 13:52:42 -07:00
    

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support con

    (@conschneider)

    Engineer

    Dear @simpleapothecary

    Since you have already tried a conflict check, the next best thing we can try is to check with you together. Sorry for redirecting you once more but we will need login credentials from you and that is best done in a ticket with our official support.

    Please go to: https://woocommerce.com/my-account/create-a-ticket/ and we will help you there as fast as we can.

    Kind regards,

Viewing 1 replies (of 1 total)
  • The topic ‘Tax codes automatically generated not showing up in reports’ is closed to new replies.