Tax is $0 for all orders when plugin active

  • Resolved Matt Scheidler

    (@matt6303)


    8 months, 2 weeks ago

    Just installed your plugin on a new site.

    Testing the process in a logged-out browser, the tax shows properly on the Cart page, but when I go to the Checkout page, the Tax shows as $0.00 immediately when the page loads. This is before clicking the “I want to claim tax exemption” box.

    I believe the plugin is configured correctly. We were expecting it to work, but instead tax is being removed for all checkout pages.

    Glad to provide additional details if it would be helpful. Thank you.

Viewing 1 replies (of 1 total)
  • Thread Starter Matt Scheidler

    (@matt6303)

    Update…we just disabled the plugin entirely and the issue remains. Looks like something else may have caused this, but we didn’t catch it until after installing your plugin. Sorry for the false alarm. We’ll figure out the actual issue and then give your plugin another try. Thanks.

Viewing 1 replies (of 1 total)
  • The topic ‘Tax is $0 for all orders when plugin active’ is closed to new replies.