Tax is always 0

  • Resolved markyeoj

    (@markyeoj)


    4 years ago

    Hello, I don’t understand why the cart always showing up $0. I’m not sure what I did wrong.

    Here are the screenshots

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • The way you have setup your standard rates table, the user must type their city field exactly as you have put in the table.

    I entered US, FL, 32050, CLAY COUNTY and tax was shown after a short ajax call. Clay County works, so the city field is not case sensitive. Just Clay or Clay Cty doesn’t work, because there is no match. The user has no hint that they must use Clay County.

    So, does any single zip contain more than one city, where each of those cities has different tax rate. I expect not. So your city column could be all * (the wildcard) then you are not relying on the customer using exactly the same string for their city field that you have in the standard rates table.

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @markyeoj –

    Lorro provided the best answer to this, so I’m going to go ahead and mark this thread as resolved as we’ve not heard from you in awhile. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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