Tax is not working

  • Resolved rahmatanik

    (@rahmatanik)


    11 months, 1 week ago

    Hello, this is Rahmat,

    I activated the 7-days trial to test the Tax calculation but it didn’t work for me at all. I requested to check you guys, but after waiting 3-4days, didn’t get any good update. Even you guys are not replying me on the email support as well.

    Can I get an update so that I can purchase the premium? It’s important for us to work the tax calculation ASAP as we’re going live in very soon.

    I’ve shared the admin access to you email already.

    Thank you

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Author polimorfico

    (@polimorfico)

    We are not responsible for the accuracy of the tax calculations if you manually set the tax rates in WooCommerce > Tax

    We only answer questions about the plugin operation in this forum. For any other type of request, you can write us an email to [email protected] (any person registered in the Quaderno account).

    Thread Starter rahmatanik

    (@rahmatanik)

    Send me your what’s app or skype please, I tried to reach though email but don’t know why you’re not receiving my texts.

    Thread Starter rahmatanik

    (@rahmatanik)

    Also, US has around 50 states. But on your enterprise plan, you’re allowing only 15 jurisdictions https://prnt.sc/AB2nEj2P3lbE ? We’ll sell our product nationwide, then how are we gonna add other states taxes as well?

    Please reply. Also if you have whatsapp or skype then you can let me know. Thank you

    Plugin Author polimorfico

    (@polimorfico)

    We have higher plans as you can read at https://support.quaderno.io/article/492-plans-pricing. You can start with the $249 plan and upgrade to a higher plan if you need more jurisdictions.

    Again, though you sell your products nationwide, it’s quite unlikely that you need to collect sales tax on all of them. Please check with your tax advisor.

    We do not have WhatsApp or Skype. Please ask your client to send us an email to [email protected] from the email linked to their Quaderno account. Thanks!

Viewing 4 replies - 16 through 19 (of 19 total)
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