• Resolved habbl

    (@habbl)


    The problem we’re encountering is that when the PayPal payment method is selected during checkout, the tax is not being applied to the shipping method. This is causing discrepancies in the final order total and affecting our tax calculations.

    We have already checked the tax settings in WooCommerce and made sure that everything is configured correctly. The tax rates are set up correctly, and they are being applied to other payment methods without any issues. It’s only when PayPal is selected that the tax is not being calculated for the shipping method.

    Has anyone else encountered this problem? If so, were you able to find a solution? We would greatly appreciate any insights or suggestions you might have.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @habbl,

    Greetings from WebToffee support.

    Are you using any third-party plugins on your site to calculate tax and the shipping? The issue might be caused due to conflict with such plugins.

    Also, to help us understand the issue, please share the PayPal log (WooCommerce > Status > Logs) of the order and a screenshot of the order page.

    Thread Starter habbl

    (@habbl)

    We do not. There is a plugin for cart rules tho and a special rule in functions.php for one product category.

    The log and plugins list was shared to you via the contact form on your website. The ticket number is “59157”

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @habbl,

    Thank you for your patience.

    The issue with the tax of the shipping fee was caused due to recalculation of the order total.

    We have been able to fix it by adding the below code snippet. The code snippet prevents the recalculation of the order total and in turn fix the issue of the tax calculation.

    add_filter("wt_pp_calculate_order_totals", '__return_false');

    Hi,

    I am using a third party plugin from a shipping service called Shiprocket to automate the shipping pricing.

    The taxation does not take into consideration the shipping price of Shiprocket.

    Whay can be done?

Viewing 4 replies - 1 through 4 (of 4 total)
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