Tax not being calculated correctly

  • Resolved jazzu

    (@jazzu)


    2 years, 6 months ago

    Hello!

    We got an order from a customer and I noticed, that tax is not being calculated correctly! As you can see here, it displays that tax is 11,23 € (22% in Slovenia), even though, if you calculate 62,29 € – 22%, the result should be 48,59 €, NOT 51,06 €, as it calculates for companies (you can see that here)

    I have 22% set in WooCommerce tax settings as you can see here

    I need a solution ASAP.

    Kind regards

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Prin a11n

    (@prin_settasatian)

    Hello there,

    I understand the store is showing incorrect tax calculation.

    Just to be certain, could you post a screenshot of WooCommerce’s Tax options page?

    You can reach this page by:
    1. Go to your site’s dashboard.
    2. On the left sidebar, click on WooCommerce -> Settings.
    3. Click on the Tax tab.
    4. You will now be in the Tax options page.

    You can also read more about WooCommerce’s tax settings here: https://woocommerce.com/document/setting-up-taxes-in-woocommerce/.

    Let me know if you need further help.

    Thread Starter jazzu

    (@jazzu)

    Hi @prin_settasatian !

    Sure, here’s the screenshot.

    Kind regards

    Hello,

    Can you go to your settings under WooCommerce > settings tax > Prices entered with tax?

    Which option do you have selected?
    https://snipboard.io/EXNwCM.jpg

    Depending on this option the calculation may vary.

    For example, the tax calculation for tax-inclusive prices is:

    tax_amount = price – ( price / ( ( tax_rate_% / 100 ) + 1 ) )

    11.23 is generated like this = 62.29 – (62.29 / (22/100) + 1)

    I hope this helps!

    It is being calculated correctly.

    If 62.29 is the price INCLUDING tax then it is 51.06 plus 11.23 tax

    You don’t take 22% of the including tax price – tax is ADDED to the excluding tax price.

    So 22% of 51.06 is 11.23.

    Thread Starter jazzu

    (@jazzu)

    Hi @seank123 and @ihereira !

    Thank you both for your time. It was a confusing day, but yeah, it is being calculated correctly. Sorry for wasting your time.

    Kind regards

    Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    It was a confusing day, but yeah, it is being calculated correctly. Sorry for wasting your time.

    Not a problem, we’re happy to help!

    I’m marking this topic as resolved. Please open a new topic if you need additional assistance.

Viewing 6 replies - 1 through 6 (of 6 total)
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