• Resolved selfhostedlife

    (@selfhostedlife)


    Hello, Woocommerce team,
    From the thread hear > https://www.ads-software.com/support/topic/unable-to-replace-vat-by-gst-in-cart-and-checkout-page/#post-14478723
    I analyzed is it’s not pulling the required GST slabs from the tax classes I have set.
    Please help me out why the tax classes are not overridden by default VAT/GST.
    Here I want to emphasize that whenever I add to the cart any product then the GST slabs or the tax class I set it don’t fetch that with the name or in a different row according to priorities.
    If I want to charge 6% SGST, 6% CGST both for a given product then it only calculates either 6% or 12% GST.
    I’m seriously frustrated with the settings and misconfiguration.
    Please help me out how to get the different tax slabs added to the cart and checkout pages. (yes, I have also selected the right product with the right GST tax class)

    You can take the reference here > https://imgur.com/a/D4fu5iF
    also according to the settings, it should reflect like this >https://imgur.com/a/TyK3Rum

    I have added GST slabs and selected the GST class
    Would like to thank you for your support.
    Hoping to have help from the team.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @selfhostedlife,

    I’ve referenced the documentation related to setting up taxes in WooCommerce below for you.

    https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/

    Below is what I configured to have tax rates display.

    Tax options

    Image Link: https://cloudup.com/cyc0Daar5RN

    Tax Rates

    Image Link: https://cloudup.com/cd2FR5rx3EQ

    This then displays both the SGST and GST taxes individually on the checkout page.

    Image Link: https://cloudup.com/cQdws4cZe0g

    I hope this helps.

    Thread Starter selfhostedlife

    (@selfhostedlife)

    Hey Stuart Duff,
    Thanks for the life saving tips.
    But I have a concern that my products are religious books and this is tax free in India. But we do need to show GST slabs at 0%. To reflect that we’nt charging any GST rates other than 0% on our books.
    To achieve this goal we must show that on all the GST slabs (SGST, CGST & IGST) we are charging 0%.
    So it should add in the cart and checkout as

    subtotal: 1050
    SGST 000
    CGST 000
    ______________
    Total: 1050

    So when I change the rate to 0% on all the slabs then at Itemized option no tax is shown and when I change it to “As a single Total” in that condition only GST is showing instead of different GST slabs.
    So, whatever you suggest is working but on GST rate above 0%. Do you have any idea how to show up the above GST rate at 0%?
    Refer to the screenshot > https://imgur.com/a/Xnm2vxy

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @selfhostedlife,

    Within WooCommerce by default if a Tax rate was 0% that would not display on the checkout page as there is no tax added to the product. There is however a code filter you can add to your site which will display any Zero Tax rates.

    You can add this type of code to either a WordPress themes functions.php file or by using a free plugin like Code Snippets.

    
    add_filter( 'woocommerce_cart_hide_zero_taxes', '__return_false' ); 
    

    After adding this any Zero Tax rates you’ve added for products will display.

    Zero Tax rate

    Image Link: https://cloudup.com/cb5cFRlmMCi

    Checkout display with filter code added

    Image Link: https://cloudup.com/cj1gI5bBvOa

    Thread Starter selfhostedlife

    (@selfhostedlife)

    Thanks a bunch, Stuart. You saved me for countless hours.
    If it did not happen today, then I probably gonna restore everything.
    Thanks a lot man.

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @selfhostedlife,

    I’m happy I could help point you in the right direction with this ??

    I’m going to mark this forum topic as resolved – if you have any further questions related to this, you can reopen it again if you need be.

    Thread Starter selfhostedlife

    (@selfhostedlife)

    Hello Stuart,
    I need help again.
    So, whatever we did is working perfectly sitewide but not after the order is placed.
    Let me explain, whenever a customer places an order then on the cart page and checkout page the customers are notified about the SGST, CGST, and IGST according to their regions with a 0% rate.
    But, when an order is placed then these GST slabs are not reflected on the Thank You page hence the invoice we’re printing also unable to fetch the tax rates, and the motive is not achieved.
    Please check here > https://imgur.com/a/A69fCk2
    Please let me know how to do this. Thanks for all your kind support

    Plugin Support Shohan Hossain Nabil – a11n

    (@sohanhossain)

    Hello @selfhostedlife,

    But, when an order is placed then these GST slabs are not reflected on the Thank You page

    I just tested on my test site and I am able to see the slabs:


    Link to image: https://d.pr/i/QRUpqc

    Please make sure you are not overriding the default thank you page.

    It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    THanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Tax Rate settings is not fetched by Woocommerce at cart and checkout pages’ is closed to new replies.